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BEC写作指南
务便函与便条写作
(一)商务便函
例一
SCHOOL OF ENGNISH FOR BUSINESS
MEMORANDUM
To: Mr. Kingswick, Course Coordinate
From: Barnsby Campbel
Date: 19 November 1995
Subj ect: Lesson Plan for 28 November Lecture
I intend to teach memo writing in my next lecture. I plan to cover the following parts:
1.Inside Address
This is omitted in a memo. As internal communication the reason is obvious.
2.Greeting
It is more polite to put Mr., Mrs., or Ms before and the office after the name of the recipient. Youmay sometimes address the readers as a group.
3.Subj ect
This is a phrase to tell reader what the memo is about. Sometimes only he phrase is given withoutthe word Subj ect before it.
4.Body
These should be short, less than10 lines, and concentrate on only one paragraphone idea each.Sometimes for memos with three or more paragraphs, it is advisable to begin each with a headingin capital letters to tell what the paragraph is about. Another practice is number the paragraphs foreasy reference later on.
5.Carbon copy
This is written as c.c. for short. As in a letter, it lists the persons who are also receiving the memo.
6.Signature
Onlythe initialis need. Theofficeand nameinprintof the write are omitted. Inmore casualmemos there is no signature at all.
Any thoughts on my notes? Anything to add? Let me know at tea break.
c.c. Mr. P.L. Duke, Training Office.
例二
Internal Memorandum
To:Anne Bell
From: Graham Davis
Date: 23 March 1992
Subj ect: Office Furniture
__________________________________________________________________________
We need some comfortable chains for visitors to go in the manager s office
Can you arrange it?
We need 10 chains in either beige or dark brown. The maximum you can spend is $ 500.
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例三
Interoffice Memo
To: Richard Burley
Dept: Market research
Subj ect: Profits and Southmoor Branch
Date: May 10, 1998
I have finished studying theSouthmoor Branch sales figures for the 1stquarterand see they are
about $ 255,000 under projections. That is third straight quarter thatSouthmoorhasfallenshort.
Will you prepare a new analysis of the Southmoor market potential/ I know you did one ___and a
good one too___three years ago before Southmoor opened. But maybe some factors have changedand we need to look into them.
Ben Tebbins is working up a reportfrom the sales and promotion angle. He ll finish about June
15.
If you could be ready then, we will get together and see if we can solve the Southmoor problem.
TBac.
CC: Ben Tebbins
(二)商务便条
例一电话留言
To: Mr. Fevrier
Message:
Mr. ReterSchulzcalledfromVienna,wantedyoutocallhimtodaybefore4pmoranytime
tomorrow on 014569924
Message taken by: J.B.K.
例二让秘书同志推迟约会
Miss Liu,
I vegotan urgentmeeting today. Please contactthe applicants to postponee the interviews till
further notice.
DS
例三请假
To: Mr. Slater
Message:
I am sorry to tell that I won t be able to go to the office today due to a sudden dizziness. So I have
to ask for a day s sick leave.
例四安排工作
To: Mr. Richardson
Message:
Please send a letter to Naves Limon in C.R.
Find out:
Are they satisfied with the order?
Can we provide any after sales advice?
Encourage repeat order
(三)商务便函分类范例
1交流意见
From: Chief Executive
To: Production Director
Subj ect: Production for machinery for Machine shop x
As you know the company is contemplating opening a new machine shop in the near future.Our operations have been expanding so rapidly that such a development now appears inevitable.
There are a number of questions, which we need to be thinking about and I would be gratefulto hear you opinion on the idea.
1.As to the choice of new machinery I would like to know whether you think we should buy
or hire new equipment.
2. ThenIwouldliketohearyourproposalsonwhichmachineryweshouldconsider
acquiring.
3. Closely connected with the purchase or hire of machinery is the matter of maintenance. We
also need to be discussed. How many new staff will be required, for example?
4.Atthesame timeIwould appreciateit, if youcould provide mewithestimatesof theprobable working life of the equipment, which you propose.
Could youplease letme have yourpreliminary thoughts onthe questionsin timeforourmeeting next week?
2. 了解情况
MEMORANDUM
To:All members of staff, Northern Branch
From: K.L.J.
Date: 5 December 1994
Subj ect: PERSONAL COMPUTERS
The board urgently requires feedback on our experience with PCs in Northern Branch. I needto know, for my report:
1. What you personally use your PC forand your reasons fordoing this. If you are doingworking that was formerly done by other staff, pleasejustify this.
2. What software you use, Please name the programs.
3. How many hours per day you spend actually using it.
4. How your PC has not come up to your expectations.
5. What unanticipated uses you have found for your PC, that others may want to share.
Please Fax this information directly to me by 5 p.m.. on Wednesday 7 December. If you have
anyquestions,pleasecontactmyassistant,JaneSimmonds,whowillvisityouonTuesday,6
December. Thank you for your help.
(3).活动安排(1)
NTERAL MEMOI
To:All Branches
From: Sales Manager
Date: 28 November, 1996
Tour: 5210______New Carrier
1.We have found a new carrier for Tour 5210. This id DTL Aviation company.
2.Allclientswhostillwanttotakethisholidaymustreconfirmtheirbookingsassoonas
possible.
2.They must also check in at Gatwick Airport by 0825 on the day of departure.
3.Please write to all agencies and them this.
活动安排(二)
MEMORANDUM
From: Office of the GM.Date: Feb. 1
To: Heads of factories Subject: Trip by GM
Below are details of the factories that the general Manager will visit. In each one, the GM would
like to speak to all members of the Production Dept. please inform each factory and them to cancelall other appointment.
March 8 Kuala Lumpur
March 9 Singapore
March 10 Singapore
March 11 Jakarta
(4)建议
MEMO
To: Project Planning Dept.From: General Manager
Date: Jan 5Subject: Aqua Warm BV
I have looked though our records of the work that we did at Perfecta Ltd. The heating systemwas checked three times before it was turned on. We are absolutely sure that explosion is not ourresponsibility.
I suggest, therefore, that Perfecta writes to Aqua Warm to claim compensation.
Please write to Perfecta (address: 61 Bath Road, Worester, England WR 5 3AB) and explainour position.
(5)报告
MEMO
To:All Directors
From: Lynn Adam, Administrative Secretary
Date: May 25, 1999
Subj ect: Machine Dictation
At the request of some of the division direction, we have made a survey of machine transcripts tosee what could be done to improve both the quality of transcripts and the speed with which thework is completed. these are their suggestions:
1.Both dictators and transcribers should be familiar with the dictating and transcribing
Equipment. A manual is available for every machine; it explains how to use the equipment.
2.It would be helpful if all dictators would:
a. Mark the indicator slips with special instruction and correction. Mark the slips, too, to show
the length of the letter or report.
b. Spell any proper names as well as technical or unfamiliar words.
c. Control their voice so that the dictation is neither too loud nor too soft. Be sure to enunciateclearly.
d. Supply as mach information as possible__ number of copies, type of massage, and identity ofdictator. It would also help if salutations and subj ect lines, when used, were dictated.
e. Indicate when you would like the dictation complete the work dictation is rush.
3.Machine transcribers willcomplete transcriptionbythedayfollowing the receivingof thetape unless thedictationis marked rush-----theneverywill be made tocomplete the workwhen it is wanted.
Please let me know if you have further suggestions. I should also like to know if these suggestionsresult in better transcripts.
四 考试题型与范例
考题一
You are the Managerof asmall printing company. A newemployee, Mark McCabe, is joiningyour company on 10 th May.